By applicationNovember · 3 of 8 places left

Your Lisbon home, handled.

A private concierge for eight renters a month. Valentina finds your home, for a month, a year or longer, checks it, negotiates it and moves you in: movers, bills, internet, keys. Then she stays on call for the year.

Apply for a placeTwo minutes
The next 24 hours
The moment you send
Your application reaches Valentina on WhatsApp.
Within two hours
She replies herself: a question, a yes or a no. 8am to 10pm.
By Fri 10:00
Your first three to five picks, each viewed on video with the agency.

Meet Valentina

Lisbon concierge · 8am to 10pm, seven days
“Eight a month, so I see every flat on video before you do. If I wouldn’t rent it, you don’t see it.”

Why it is hard

Arroios. Let by lunchtime.
Fourteen pages. No English.
  1. Landlords want a Portuguese guarantor you do not have.
  2. Good flats go in a day, usually to whoever is ready first.
  3. Contracts, NIF, deposits and utilities, all in Portuguese.

How it works

  1. Tell us about your move
    Two minutes. Where you need to be, when, for how long, and what you can spend.
  2. We prepare your file
    Identity, NIF, income, references. The file that gets you the flat, ready before you land.
  3. You say yes or no
    Three to five picks, each viewed on video with the agency. You answer with one tap.
  4. We get you to keys
    Viewings, negotiation, the contract in English, the deposit inside the legal cap.
  5. You settle
    Movers, bills, internet, keys. Then Valentina stays on call for the year.
A pick, as it reaches you
Pick 1 of 4 · viewed Tue 09:40
Rua Passos Manuel, Arroios€1,150 · 1 bed
Why
Nine minutes to IST. Courtyard side.
Checked
Damp, none. Hot water, fine.
One thing
Twelve months, no shorter.
ValentinaListed by Casa & Rio, AMI 21478

The file that gets you the flat

Good flats go to whoever is ready first. Before your first pick lands, Valentina has your file ready for the agency: who you are, what you earn, who vouches for you, and how the guarantee and the deposit will work. Agencies answer a complete file first.

  • Identity verified
  • NIF
  • Proof of income
  • References
  • Guarantee solution
  • Deposit inside the legal cap

What Valentina handles

Before you land
NIF · bank account · landing pad · movers
Finding your home
Curated batches · viewings · negotiation · contract in English
After keys
Utilities · internet · health cover · a person to message

Partner services are paid to the partner directly, at their normal price, shown before you say yes. We never add a margin.

What it costs

Free
The short let: you pay the operator’s normal rent, the operator pays our fee.
Free
The home search: the partner agency pays us a share of its fee when the lease is signed.
€149
Arrival Pack, digital.
€349
Arrival Pack, accompanied.

Under €800 a month works differently: Valentina emails a checked shortlist of rooms and studios, free, and you book the viewings.

The guarantee

First picks by the next batch day, or the Arrival Pack is on us.

Your move log

Every enquiry, viewing, offer and partner cost, logged as it happens.

Move logExample · one renter’s Tuesday
TimeWhat happenedCost
09:12Asked about Rua de Arroios, your dates and the cat · Casa & Rio
11:40Rua Passos Manuel: video viewing booked Fri 17:30 · landlord
14:05Offer sent at €1,850, 12 months, deposit two months · Avenida de Roma
17:30NIF via Bordr, €150, paid by you to Bordr · partner€150

The Standard

One person, application to renewal.

Eight promises, each with a date. If one slips, you hear it from her first.

  • A reply within two hours
  • First picks by batch day
  • Every flat viewed on video
  • Every price shown before you say yes
See all eight promises

Who we work with

Young professionals, students, remote workers and families moving to Lisbon from abroad. Eight moves a month, by application.

We speak English, Ukrainian, Russian and Portuguese.

Questions

Eight places a month. Tell us about your move.

Two minutes. Valentina reads every application herself and replies today.

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