- Why
- Nine minutes to IST. Courtyard side.
- Checked
- Damp, none. Hot water, fine.
- One thing
- Twelve months, no shorter.
Your Lisbon home, handled.
A private concierge for eight renters a month. Valentina finds your home, for a month, a year or longer, checks it, negotiates it and moves you in: movers, bills, internet, keys. Then she stays on call for the year.
- The moment you send
- Your application reaches Valentina on WhatsApp.
- Within two hours
- She replies herself: a question, a yes or a no. 8am to 10pm.
- By Fri 10:00
- Your first three to five picks, each viewed on video with the agency.
Meet Valentina
“Eight a month, so I see every flat on video before you do. If I wouldn’t rent it, you don’t see it.”
Why it is hard
- Landlords want a Portuguese guarantor you do not have.
- Good flats go in a day, usually to whoever is ready first.
- Contracts, NIF, deposits and utilities, all in Portuguese.
How it works
- Tell us about your moveTwo minutes. Where you need to be, when, for how long, and what you can spend.
- We prepare your fileIdentity, NIF, income, references. The file that gets you the flat, ready before you land.
- You say yes or noThree to five picks, each viewed on video with the agency. You answer with one tap.
- We get you to keysViewings, negotiation, the contract in English, the deposit inside the legal cap.
- You settleMovers, bills, internet, keys. Then Valentina stays on call for the year.
The file that gets you the flat
Good flats go to whoever is ready first. Before your first pick lands, Valentina has your file ready for the agency: who you are, what you earn, who vouches for you, and how the guarantee and the deposit will work. Agencies answer a complete file first.
- Identity verified
- NIF
- Proof of income
- References
- Guarantee solution
- Deposit inside the legal cap
What Valentina handles
- Before you land
- NIF · bank account · landing pad · movers
- Finding your home
- Curated batches · viewings · negotiation · contract in English
- After keys
- Utilities · internet · health cover · a person to message
Partner services are paid to the partner directly, at their normal price, shown before you say yes. We never add a margin.
What it costs
- Free
- The short let: you pay the operator’s normal rent, the operator pays our fee.
- Free
- The home search: the partner agency pays us a share of its fee when the lease is signed.
- €149
- Arrival Pack, digital.
- €349
- Arrival Pack, accompanied.
Under €800 a month works differently: Valentina emails a checked shortlist of rooms and studios, free, and you book the viewings.
The guarantee
First picks by the next batch day, or the Arrival Pack is on us.
Your move log
Every enquiry, viewing, offer and partner cost, logged as it happens.
| Time | What happened | Cost |
|---|---|---|
| 09:12 | Asked about Rua de Arroios, your dates and the cat · Casa & Rio | |
| 11:40 | Rua Passos Manuel: video viewing booked Fri 17:30 · landlord | |
| 14:05 | Offer sent at €1,850, 12 months, deposit two months · Avenida de Roma | |
| 17:30 | NIF via Bordr, €150, paid by you to Bordr · partner | €150 |
The Standard
One person, application to renewal.
Eight promises, each with a date. If one slips, you hear it from her first.
- A reply within two hours
- First picks by batch day
- Every flat viewed on video
- Every price shown before you say yes
Who we work with
Young professionals, students, remote workers and families moving to Lisbon from abroad. Eight moves a month, by application.
We speak English, Ukrainian, Russian and Portuguese.
Questions
Eight places a month. Tell us about your move.
Two minutes. Valentina reads every application herself and replies today.




